ATT UPGRADES, REPAIRS AND SERVICING
Please contact us with any queries regarding upgrades and servicing of your ATT products. You can contact us via phone or email to get through to our ATT servicing team.
The Basic Service charge is £10 for the ATT Alarm heads. This includes an inspection, new battery and seal. Any issues found on the inspection can be addressed before they come back to you. These repairs (if necessary) would be chargeable but rates are very reasonable; for instance replacement battery tabs are only £5. Return postage is £5 signed for/recorded delivery. Postage to international addresses (i.e. outside the UK) will incur a higher delivery fee.
Please note that all non-warranty ATT repairs and servicing are carried out by our service partner ‘Dalectronics’. ‘Dalectronics’ is an independent specialist company, that is run by former ATT Director Darren Henwood, who has a wealth of knowledge and experience directly related to the ATT product range.
All items are received and logged by Gardner Tackle. Any subsequent correspondence and/or payments are then handled by Dalectronics. With final notice of completion and payment details being sent direct to the customer from ‘Dalectronics’, by email in most instances.
For any upgrades, repairs or servicing you will need to send your ATT product to us at:
Address: Gardner Tackle Ltd.
ATT Service Dept.,
Unit 7A, Quadrum Park,
Old Portsmouth Road,
Please remember to include any relevant informtaion that will be required by us to complete your request and to get the product back to you; this includes your name, your address, your telephone number, email address and details of the upgrade or service required.
Please print out and fill in the form below and send with your ATT product.
If you are returning an ATT product for repair/replacement under warranty, please see the information here: http://gardnertackle.co.uk/att/att-returns-warranty-information/