When you purchase a brand new Gardner ATT product from an authorised retailer you enter into a contract with that retailer. If for any reason, you have a product that is either faulty or does not reach your expectations as a customer please return it to the retailer where it was purchased from. If returned within a reasonable time (usually 30 days, although we recommend you check the retailer’s own returns policy before purchase) you should be entitled to a refund, repair or replacement.
Under the terms of the Gardner ATT warranty you may return any ATT product within 12 months of purchase if the fault is with the product. Do not return the item to the retailer if the item is over 12 months old. Please contact Gardner directly either via phone or email first, so that we can advise the best way to proceed.
When you are returning an ATT product for repair, replacement or other assessment under warranty, a ‘PROOF OF PURCHASE’ is required. We will also need your full contact details including name, address, email and telephone number plus details of the problem or issue.
This warranty does not cover any damage or problems caused by user error or misuse. Battery leaks are also not covered by the ATT warranty.
Gardner Tackle Limited reserves the right to repair or replace faulty products at their discretion. Any products returned without a valid purchase receipt or found not to be faulty may incur a charge. ATT Units sent with flat batteries will be returned with no batteries. The warranty is not valid without a proof of purchase. None of the above affects in any way your statutory rights.
All ATT and TLB repairs and upgrades have a 6 month warranty.
Phone: +44(0)1483 560048
To email us please go to the >> contact page.
Address: Gardner Tackle Ltd.
Unit 7A, Quadrum Park,
Old Portsmouth Road,